Learning to Listen
A successful massage therapist knows how to listen. Every client you will see will be different. No two individuals are the same. You will have to deal with varying personalities, treatment needs, body types, etc. By learning how to listen, you will know how to apply your skills and knowledge to treat each individual appropriately.A massage therapist that does not listen will try to treat everyone the same. The force of the massage, as well as method used, will not vary and clients may complain. While one client may enjoy a deep tissue massage, another just wants to relax and not feel sore by the next day. By not listening to your clients, they do not feel special and will not receive the treatment they deserve.
Open Your Ears and Mind
It is important to listen to the needs and wants of every client. Create a checklist that clients will fill out when scheduling an appointment for the first time as well as during random visits. You want to be sure that you are hitting the spots that need attention as well as applying the right pressure and providing the essential healing that your client needs.Don’t just skim over this information. Take note of everything your client says and make notes after the session. By being conscious of what your client wants, you will be able to treat them accordingly. Of course, you may think you know what a client needs and you may be right. However, you have to introduce such information slowly based on the personality of each client.
The goal is to listen to each client and treat them as an individual. Take into account their problem areas or wants and use your knowledge and skill to provide the best massage treatment. At Academy Massage, we listen to each of our clients to ensure the right treatment is provided for a happy and repeat client!